TRIUMVEND Privacy Policy
Last Updated: [2025 Dec 10]
Triumvend (“we”, “our”, “us”) is committed to protecting the personal data of every customer who interacts with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit triumvend.com or engage with our services.
1. Definitions
For clarity:
“Customer” means any individual who contacts us to inquire about our products or services, or who enters into (or may enter into) a contract with us.
“Personal data” means any information that identifies you, whether on its own or together with information we can reasonably access.
Examples include: your name, contact details, identification information, company information, payment-related details (processed only by secure third-party payment gateways), marketing preferences, and any information you submit through website forms.
2. How We Collect Personal Data
We collect personal data when:
You provide it voluntarily (e.g., website forms, inquiries, purchases, account creation);
Your authorized representative provides it on your behalf;
It is automatically generated through website analytics;
It is permitted or required by applicable law (PDPA, GDPR, or other jurisdictions).
We will always notify you of the reason for collection where required.
3. How We Use Your Personal Data
We may use your personal data to:
Provide and deliver products or services you request
Verify your identity and manage your account
Process payments securely
Respond to inquiries, feedback, and support needs
Improve our website, communication, and user experience
Send service notices, updates, or marketing materials (only with your consent)
Comply with legal, regulatory, or audit requirements
Support business operations, analytics, and internal administration
We do not sell or trade your personal data.
4. Sharing of Personal Data
Your information may be shared with trusted third parties such as:
Website hosting and cloud providers
Payment processors
Customer support platforms
Logistics and delivery partners
Regulatory or law enforcement authorities (where required)
All third parties are required to protect your data and use it only for authorized purposes.
5. Withdrawing Consent
You may withdraw consent at any time by contacting admin@triumvend.com.
We will inform you if withdrawal affects your ability to use our services.
Where allowed by law, we may continue to use or retain data even after consent is withdrawn.
6. Access and Correction
To request access to your personal data or correct inaccurate information, contact admin@triumvend.com.
We may charge a reasonable administrative fee for repeated or complex access requests.
7. Protection and Security
We use administrative, technical, and physical safeguards including:
SSL encryption
Access controls
Malware and intrusion monitoring
Secure infrastructure and data handling procedures
However, no transmission method is fully secure. We continuously improve our systems to enhance protection.
8. Accuracy and Updating
Please notify us of any changes to your personal data so we can keep our records current.
9. Retention
We retain personal data only as long as necessary for:
The purposes described above
Legal or regulatory obligations
Contract enforcement or dispute resolution
After this period, data is securely deleted or anonymized.
10. International Transfers
Your data may be transferred and stored outside your home country.
Where such transfers occur, we ensure the receiving party provides equivalent or higher protection in line with PDPA or GDPR.
11. Changes to This Policy
We may revise this Privacy Policy occasionally.
The updated version will always be published here with a revised date.
12. Contact Us
For questions or privacy-related requests:
